We process and ship orders Monday through Friday, excluding weekends and holidays. Orders placed after our daily cut-off time will be processed on the next business day.

U.S. Ground: 5–8 business days.

Note: Deliveries outside the contiguous USA (i.e, Alaska, Hawaii, and Puerto Rico) may vary based on location and package weight.

Once your order ships, you'll receive a confirmation email with tracking information. If you need additional assistance, please contact us at support@aka-labs.co and include your order number.

Once your order has been shipped, delivery updates are provided by the shipping carrier using your tracking number.

If your tracking shows your package as delivered but you have not received it, please contact the carrier directly for assistance.

We are not responsible for shipping delays, lost packages, or delivery issues once an order has been transferred to the carrier.

Please review your shipping address carefully before placing your order. We are unable to replace or refund orders delivered to the address provided at checkout.

If your order has already shipped, please contact the shipping carrier directly using your tracking information to discuss available delivery options.

Orders are processed promptly, so we are unable to modify or cancel an order once it has been placed. If you're no longer interested in your purchase, you may return eligible items in accordance with our return policy. Check out our return policy for the full details.

Returns are accepted within 30 days of the order date. To be eligible for a refund, items must be unused, unopened, and returned in their original condition.

To initiate an eligible return request, contact us at support@aka-labs.co for return instructions.

Return shipping costs are the responsibility of the customer unless otherwise stated. Original shipping charges are non-refundable. Returns must be authorized before they are sent.

Once your return has been received and processed, refunds are typically issued within 7–10 business days. Depending on your payment provider, it may take up to an additional 10 business days for the refund to appear on your statement.

We recommend retaining your return tracking information until your refund has been completed.

If your order arrives damaged, defective, or incorrect, please contact us at support@aka-labs.co within 14 days of delivery and include your order number along with photos of the issue, if applicable.

Requests submitted after the 14-day reporting period may not be eligible for review.

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. You’ll see all available options at checkout.

Please confirm that your code has been entered correctly and is still valid. Promotional codes may have expiration dates, minimum purchase requirements, or exclusions, and generally cannot be combined with other offers.

If you continue to experience issues, please contact us at support@aka-labs.co.

Because you're never just one thing.

Some days you need focus.
Some days you need calm.
Some days you need recovery.
AKA was created to support every version of you with innovative wellness that’s always on the tip of your tongue.

Because your body can only benefit from what it absorbs.
Our mouth-melting strips are designed to deliver ingredients through the buccal mucosa. AKA the inside of your mouth, offering an innovative, more effective alternative to traditional pills, powders, and gummies.
Plus, there's no water, no swallowing, no sugar and no fuss.

Oral strips are thin, fast-dissolving films that melt on your tongue in seconds. They're a convenient and highly effective alternative to traditional supplement formats and require no water, swallowing or mixing.
Simply place on tongue, let it melt, feel the shift!

Yes, that’s the AKA difference. By melting on your tongue, the actives. Off Switch (for Sleep), Amp it Up (for Caffeine-Free Energy), No Bloat (for Digestive Comfort) and Chill Out (for Calm) are fast-acting and obvious. The metabolic, beauty and longevity-supporting strips build in your system and support your body for long-term benefits.

They dissolve in around 30 seconds with a smooth finish and great taste with no chalkiness or gritty texture.

Each strip is designed for a specific purpose, so recommended usage may vary. Please refer to the directions on the product packaging.

Always follow the recommended daily serving on pack.

Yes. We call it Wellness, Stacked.
Life is multi-dimensional, so your wellness routine can be too. Many AKA products are designed to work alongside each other, making it easy to personalize your daily routine.
Always follow the recommended serving for each product.

Off Switch (for Sleep), Amp it Up (for Caffeine-Free Energy), No Bloat (for Digestive Comfort), and Chill Out (for Calm) are fast-acting and obvious. The metabolic, beauty and longevity-supporting strips build in your system and support your body for long-term benefits. With wellness, consistency is key.

For most products, consistent daily use is recommended to support your wellness routine. Always follow the directions for your chosen product.

Absolutely, each strip is individually packaged, making it easy to keep in your pocket, handbag, carry-on, gym bag or travel case.

Yes, we formulate with carefully selected ingredients chosen for their quality, safety and scientific research. We formulate AKA Labs using clinically backed branded ingredients supported by published research.

We believe less is more. AKA strips are formulated without sugar, artificial sweeteners, dairy, gluten, soy, nuts or GMOs, and are vegan-friendly.

Yes, good science should improve lives, not harm them. That's why our products are never tested on animals, only created for the people who use them.

If you are pregnant, breastfeeding or trying to conceive, we recommend speaking with your healthcare professional before using any dietary supplement.

AKA products are intended for adults unless otherwise stated on the packaging.

If you are taking prescription medication or have an existing medical condition, please consult your healthcare professional before using any supplement.
AKA strips are safe to use alongside nonprescription wellness supplements.

When used as directed, AKA products are generally well tolerated. As with any supplement, individual responses may vary. If you experience any unexpected effects, discontinue use and consult a healthcare professional.

Because wellness doesn't work that way.
At AKA, we believe in credible science, thoughtful formulations and consistent daily habits, not miracle claims. We're here to support your wellness journey, one strip at a time, because the best wellness routine is the one you stick to.

If you didn't find what you were looking for, our team is here to help. Contact us at support@aka-labs.zendesk.com


Customer Support Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. EST